Privacy Policy

LoomInn ("we," "us," "our") operates the platform at loominn.com (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Platform.

By using LoomInn, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.

Information you provide directly:

• Account information — your name, username, email address, and password when you register.
• Profile information — optional details such as a bio, avatar, skills, and links you choose to add to your profile.
• User content — posts, comments, channel messages, and other content you create or share on the Platform.
• Communications — messages you send us directly, such as support requests or feedback.

Information collected automatically:

• Usage data — pages viewed, features used, time spent, and actions taken on the Platform.
• Device & log data — IP address, browser type, operating system, referring URLs, and access times.
• Cookies & local storage — small files stored on your device to maintain your session and preferences (see Section 5).

We use the information we collect to:

• Create and manage your account and authenticate your identity.
• Provide, operate, and improve the Platform and its features.
• Personalize your feed and content recommendations.
• Send you service-related notifications (account activity, security alerts).
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage patterns to improve user experience.
• Detect, investigate, and prevent fraudulent activity, abuse, and violations of our Terms of Service.
• Comply with applicable legal obligations.

We do not sell your personal information to third parties. We do not use your content to train AI/ML models without your explicit consent.

We may share your information only in the following circumstances:

• Publicly visible content — your username, profile, public posts, and channel activity are visible to other users and, where applicable, to search engines.
• Service providers — trusted vendors who help us operate the Platform (e.g., hosting, email delivery, analytics), under strict data processing agreements.
• Legal requirements — if required by law, regulation, or valid legal process (e.g., court order), or to protect the rights, property, or safety of LoomInn or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before this happens.

LoomInn uses cookies and similar technologies (such as localStorage) to:

• Keep you logged in and maintain your session.
• Remember your preferences (e.g., theme, sidebar state).
• Understand how the Platform is being used.

We use only essential and functional cookies at this time. We do not currently use advertising or cross-site tracking cookies.

You can control cookies through your browser settings. Disabling cookies may affect certain Platform features such as staying logged in.

We retain your personal information for as long as your account is active or as needed to provide you with the Platform. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

Content you have publicly posted may remain visible in cached or archived versions by third-party services outside our control (e.g., search engines).

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), hashed passwords, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please use a strong, unique password and keep it confidential.

LoomInn is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us at contact@loominn.com and we will take steps to delete such information.

Depending on your location, you may have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — update or correct inaccurate information via your account settings.
• Deletion — request deletion of your personal data by deleting your account or contacting us.
• Portability — request an export of your data in a machine-readable format.
• Opt-out — opt out of non-essential communications via your notification settings.

To exercise any of these rights, contact us at contact@loominn.com. We will respond within 30 days.

If you are in the European Economic Area (EEA) or the UK, you have additional rights under the GDPR and UK GDPR, including the right to lodge a complaint with your local supervisory authority.

LoomInn is operated from the United States. If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other countries, which may have different data protection laws than your country of residence.

By using the Platform, you consent to this transfer. We take appropriate steps to ensure your information is treated securely and in accordance with this Privacy Policy wherever it is processed.

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and notify you via email or an in-app notice where appropriate.

We encourage you to review this policy periodically. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out: